Welcome to Celeb Bags, an online store you can trust for premium quality bags and handbags for women and men. We value transparency, customer clarity, and long-term trust. This Return, Refund & Exchange Policy has been carefully written to explain our practices in a simple, honest, and customer-friendly way, ensuring risk-free shopping, secure payments, and a smooth purchase experience.
By browsing our website, contacting us on WhatsApp, or placing an order, you acknowledge that you have read, understood, and agreed to this policy.
About Celeb Bags – Trusted by Shoppers Worldwide
Celeb Bags is a trusted retail brand offering premium quality products including handbags, sling bags, shoulder bags, totes, satchels, wallets, and fashion accessories for women and men. We are trusted by shoppers worldwide for our quality assurance, transparent policies, and reliable delivery worldwide.
Every product is carefully selected and checked before dispatch to ensure it meets our quality standards. Our policies are designed to maintain product hygiene, pricing integrity, and operational efficiency while delivering a dependable shopping experience.
Our Commitment to Quality Assurance
At Celeb Bags, quality assurance is at the core of everything we do. Each product goes through:
Product inspection before dispatch
Packaging checks for safety and hygiene
Secure shipment handling
This ensures that customers receive premium quality products that match the confirmed order details. Because of this strict quality control, we follow a No Refund, No Exchange, No Return Policy, explained in detail below.
No Refund, No Exchange, No Return Policy (Strict Policy)
Celeb Bags follows a strict No Refund, No Exchange, No Return Policy.
What This Means:
No returns are accepted once a product is sold
No refunds are issued under any circumstances
No exchanges are allowed after order confirmation
This policy applies to all products, including prepaid and Cash on Delivery (COD) orders.
By placing an order with Celeb Bags, you agree that the purchase is final.
Why Celeb Bags Follows a No Return Policy
Our No Return, No Refund, No Exchange policy exists to:
Maintain product hygiene and safety
Offer competitive pricing on premium products
Prevent misuse of online shopping systems
Ensure fair business practices
Maintain reliable delivery worldwide
This approach allows us to continue offering risk-free shopping, secure packaging, and quality assurance to genuine buyers.
Order Placement Process (Important)
Celeb Bags follows a transparent and customer-friendly order process.
How to Place an Order:
Customers must browse products on the Celeb Bags website
After selecting a product, the order must be placed via WhatsApp
📞 +919619381514Product details, price, and shipping information are confirmed
Payment is completed via secure payment methods
Order is processed for dispatch
Orders are confirmed only after payment is received or COD approval is completed.
Order Cancellation Policy
After Payment:
Once the order is placed and payment is completed, cancellation is not allowed
Cancellation requests will not be accepted under any circumstances
Before Payment:
Customers may request a change or replacement of bag selection before payment
All changes are subject to product availability
Once payment is done, replacements are not allowed
Exchange Policy (Before Payment Only)
Celeb Bags allows bag replacement or change only before payment.
Customers may request to change the selected bag before completing payment
Replacement depends on availability
After payment confirmation, no exchanges are permitted
This ensures clarity and avoids confusion for both customers and our operations team.
Refund Policy (Not Applicable)
Celeb Bags does not offer refunds.
Refunds are not provided for:
Change of mind
Personal preference
Delivery delays
Customer unavailability
Incorrect address provided by customer
Refusal to accept delivery
All sales are final.
Delivery Acceptance Responsibility
Customers are required to accept the parcel at the time of delivery.
Open box delivery is not available
Parcels must be accepted in sealed condition
Any refusal to accept delivery may result in Return to Origin (RTO) charges
Celeb Bags ensures secure packaging and reliable logistics partners for safe delivery.
Cash on Delivery (COD) – Important Note
To maintain order authenticity:
COD orders require ₹300 advance payment
Remaining amount must be paid at delivery
Advance payment is non-refundable
Failed COD deliveries may lead to future COD restrictions
After an unsuccessful COD attempt, re-shipment will be processed only with 100% advance payment using standard shipping.
Return to Origin (RTO) Policy
Celeb Bags does not encourage RTOs.
If delivery fails due to customer unavailability or refusal:
RTO process may be initiated
Customer must pay ₹300 return shipping charges
RTO charges are non-refundable
Repeated RTO cases may result in order rejection in the future.
Secure Payments & Risk-Free Shopping
Celeb Bags offers secure payments through trusted platforms including:
Google Pay (GPay)
PayTM
Net Banking
Cash on Delivery (with conditions)
We do not store sensitive payment information. Our payment systems are designed to provide risk-free shopping and peace of mind.
Customer Responsibility
Customers are responsible for:
Providing accurate address details
Sharing a valid contact number
Being available at delivery
Reviewing product details before payment
Celeb Bags will not be responsible for delivery failure due to incorrect customer information.
Customer Support & Contact Information
For questions before placing an order, customers are encouraged to contact us for complete clarity.
Business Address:
123, Pranik Chambers, Sag Baug, Marol,
Saki Naka, Andheri East,
Mumbai – 400072, India
Customer Support:
📞 +919619381514
Email:
📧 support@celebbags.in
Final Acknowledgment
By placing an order with Celeb Bags, you confirm that you:
Understand and accept the No Refund, No Exchange, No Return Policy
Agree to the order, delivery, and payment terms
Acknowledge your responsibility to accept delivery
Trust Celeb Bags as an online store you can trust
Celeb Bags remains committed to quality assurance, premium quality products, reliable delivery worldwide, and being trusted by shoppers worldwide.
