Welcome to Celeb Bags, a trusted destination for premium quality bags and handbags for women and men. This Shipping & Delivery Policy is designed to provide complete clarity about how orders are processed, shipped, and delivered, ensuring a smooth and reliable experience backed by quality assurance, secure payments, and risk-free shopping.
By browsing our website, communicating with us on WhatsApp, or placing an order, you agree to the terms outlined in this Shipping & Delivery Policy.
About Celeb Bags – An Online Store You Can Trust
Celeb Bags is a trusted online retail brand offering a carefully curated collection of premium quality products, including handbags, shoulder bags, sling bags, tote bags, satchels, and wallets for women and men. We are trusted by shoppers worldwide for our transparent policies, consistent quality standards, and dependable logistics network.
Every order is handled with care to ensure reliable delivery worldwide, while maintaining product safety and customer satisfaction.
How to Place an Order with Celeb Bags
Celeb Bags follows a clear and customer-friendly ordering process to avoid confusion and ensure accuracy.
Order Placement Process:
Customers browse products on the Celeb Bags website
After selecting a product, the order is placed via WhatsApp
📞 +919619381514Product details, pricing, shipping options, and delivery timelines are confirmed
Payment is completed through secure payment methods
The order is processed for dispatch
Orders are considered confirmed only after payment is received or after COD advance payment is completed.
Order Modification and Cancellation Policy
To ensure efficient order processing:
Once the order is placed and payment is completed, the order cannot be cancelled
No modifications or changes are allowed after payment confirmation
Before payment is made, customers may request a replacement or change of bag selection, subject to product availability
Customers are encouraged to review all product details carefully before completing payment.
Order Handling Time
Celeb Bags prioritizes fast and accurate order processing.
Handling Time: 1 working day
During this time, the product undergoes:
Final quality inspection
Secure packaging
Dispatch preparation
Handling time does not include shipping or delivery transit duration.
Domestic Shipping Policy (India)
We offer reliable domestic shipping across India through trusted courier partners.
Free Standard Shipping (India)
Delivery Time: Approx. 5 working days
Cost: Free of charge
Available across India except:
Jammu & Kashmir
Lakshadweep
Andaman & Nicobar Islands
Free standard shipping allows customers to enjoy premium quality products with cost-effective delivery.
Express Shipping (India)
For customers who prefer faster delivery, Celeb Bags offers express shipping.
Delivery Time: Approx. 2 working days
Orders must be placed before 3:00 PM for same-day dispatch
Express shipping charges vary depending on:
Area
City
Location accessibility
Express shipping ensures priority handling and faster transit through our logistics partners.
International Shipping Policy
Celeb Bags proudly offers reliable delivery worldwide, allowing international customers to shop with confidence.
Estimated Delivery Time: Approx. 10 working days
Delivery timelines may vary due to:
Destination country
Customs clearance
Local courier regulations
Important International Shipping Terms:
Cash on Delivery (COD) is not available for international orders
All international orders must be 100% prepaid
International shipping charges depend on:
Country
City
Area location
Customers are responsible for any customs duties, taxes, or import charges levied by their country
Cash on Delivery (COD) Policy
To maintain order authenticity and smooth delivery operations, Celeb Bags offers Cash on Delivery under defined conditions.
COD Terms & Conditions:
Customers must pay ₹300 in advance at the time of order confirmation
The remaining balance must be paid at the time of delivery to the courier partner
The advance amount is non-refundable
COD is available only for domestic orders
Additional COD Guidelines:
Open box delivery is not available
Customers must accept the sealed package upon delivery
Failure to pay the balance amount may result in order cancellation
This policy helps us ensure secure payments and prevent misuse of COD services.
Delivery Responsibilities of Customers
For successful and timely delivery, customers are responsible for:
Providing a complete and accurate delivery address
Sharing a valid and reachable phone number
Being available to receive the parcel during delivery attempts
Celeb Bags is not responsible for delays or delivery failures caused by incorrect or incomplete information provided by the customer.
Delivery Attempts & Courier Process
Our courier partners make up to 3 delivery attempts to successfully deliver the parcel.
If the customer is unavailable, unreachable, or refuses delivery during these attempts, the shipment may be marked as undelivered and processed further as per our Return to Origin policy.
Return to Origin (RTO) Policy
Celeb Bags does not encourage Return to Origin (RTO) and rarely initiates RTO unless the customer faces a genuine and verifiable delivery-related issue.
RTO Process:
RTO may occur due to:
Customer unavailability
Delivery refusal
Incorrect address
Non-response
RTO Charges:
If RTO is initiated after failed delivery attempts, the customer must pay ₹300 as return shipping charges
RTO charges are mandatory and non-refundable
Re-shipment After Failed COD Delivery
In case of an unsuccessful COD delivery:
The parcel will not be re-sent on COD basis
Re-shipment will be processed only after receiving 100% advance payment
Re-shipped orders will be sent via standard shipping
Celeb Bags reserves the right to restrict COD services for customers with repeated failed deliveries or RTO cases.
Packaging & Shipment Safety
Every order is packed with care to ensure product safety during transit.
Tamper-proof packaging
Secure sealing
Quality checks before dispatch
Our packaging process aligns with our quality assurance commitment, ensuring customers receive products in excellent condition.
Delivery Delays & Unforeseen Circumstances
While we strive for timely delivery, delays may occur due to factors beyond our control, including:
Weather conditions
Courier operational issues
Regional restrictions
Customs clearance for international orders
Celeb Bags is not liable for delays caused by such circumstances but remains committed to transparent communication.
Risk-Free Shopping & Secure Payments
Celeb Bags promotes risk-free shopping by offering:
Transparent shipping timelines
Secure payment methods
Trusted logistics partners
Clear customer communication
We do not store sensitive payment data, ensuring secure payments at all times.
Customer Support & Contact Information
For shipping-related questions or clarifications, customers are encouraged to contact us before placing an order.
Business Address:
123, Pranik Chambers, Sag Baug, Marol,
Saki Naka, Andheri East,
Mumbai – 400072, India
Customer Support:
📞 +919619381514
Email:
📧 support@celebbags.in
Final Acknowledgment
By placing an order with Celeb Bags, you confirm that you:
Understand and accept this Shipping & Delivery Policy
Agree to the timelines, COD terms, and RTO conditions
Acknowledge your responsibility to accept delivery
Trust Celeb Bags as an online store you can trust, offering premium quality products, reliable delivery worldwide, and secure payments
Celeb Bags remains committed to being trusted by shoppers worldwide, delivering excellence at every step of your shopping journey.
