Welcome to Celeb Bags, a trusted destination for premium quality bags and handbags for women and men. This Cancellation Policy has been created to clearly explain our order cancellation rules so customers can make informed decisions before placing an order. Transparency, clarity, and customer trust are at the core of our policies, supporting risk-free shopping, secure payments, and reliable delivery worldwide.
By browsing our website, contacting us via WhatsApp, or placing an order, you agree to the terms mentioned in this Cancellation Policy.
About Celeb Bags – An Online Store You Can Trust
Celeb Bags is an online store you can trust, offering a curated range of premium quality products including handbags, sling bags, shoulder bags, tote bags, satchels, and wallets for women and men. We are trusted by shoppers worldwide for our consistent quality assurance, transparent policies, and dependable customer support.
Our cancellation policy is designed to maintain operational efficiency while ensuring fairness to genuine buyers.
How Orders Are Placed at Celeb Bags
Celeb Bags follows a structured and transparent ordering process to avoid confusion and ensure accuracy.
Order Placement Process:
Customers browse products on the Celeb Bags website
After selecting a product, the order is placed via WhatsApp
📞 +919619381514Product details, pricing, and availability are confirmed
Customers complete payment using secure payment options
Order is confirmed and processed for dispatch
Orders are considered confirmed only after payment is successfully completed.
Order Cancellation Policy – Important Overview
Celeb Bags follows a strict cancellation policy.
Key Cancellation Rules:
Orders cannot be cancelled once payment is completed
Cancellation requests are not accepted after payment confirmation
Before payment, customers may request a change or replacement of bag selection, subject to availability
Once payment is done, no cancellation, replacement, or modification is allowed
This policy applies to all orders, including prepaid and Cash on Delivery (COD) orders.
Why Celeb Bags Does Not Allow Cancellations After Payment
Our no-cancellation-after-payment policy exists to support:
Quality assurance processes
Efficient inventory management
Secure and timely dispatch
Fair pricing of premium products
Prevention of order misuse or fraud
Once payment is completed, the order immediately enters processing, including quality checks and packaging, making cancellation impractical.
Cancellation Before Payment – What Is Allowed
Celeb Bags allows limited flexibility before payment is made.
Before Payment:
Customers may request to change or replace the selected bag
Changes are subject to product availability
Price differences, if any, must be settled before order confirmation
Once payment is completed, this flexibility no longer applies.
Cancellation Policy for Cash on Delivery (COD) Orders
Cash on Delivery orders are subject to the same cancellation rules.
COD orders require a ₹300 advance payment
Once the advance payment is made, the order is considered confirmed
COD orders cannot be cancelled after advance payment
The advance payment is non-refundable
Failure to accept delivery may result in Return to Origin (RTO) charges as per our shipping policy.
No Refund Policy (Related to Cancellation)
Celeb Bags follows a strict No Refund Policy.
Payments once made are non-refundable
No refunds are issued for:
Cancellation requests after payment
Change of mind
Delayed delivery
Customer unavailability
Customers are encouraged to clarify all details before making payment to ensure risk-free shopping.
Order Processing After Payment
Once payment is completed:
The order is automatically marked as confirmed
Product undergoes quality assurance checks
Secure packaging is initiated
Shipment is prepared for dispatch
Because these steps begin immediately, cancellation is not possible after payment confirmation.
Customer Responsibility Before Payment
To avoid the need for cancellation, customers are advised to:
Review product details carefully
Confirm size, color, and design preferences
Verify delivery address and contact number
Ask questions via WhatsApp before payment
Our support team is always available to assist customers before payment.
Misuse & Repeated Cancellation Attempts
Celeb Bags reserves the right to:
Decline future orders from customers with repeated cancellation attempts
Restrict Cash on Delivery for misuse
Take action in cases of policy abuse or fraud
This ensures fairness for genuine customers and supports a secure shopping environment.
Secure Payments & Risk-Free Shopping
Celeb Bags promotes risk-free shopping by offering:
Transparent cancellation rules
Secure payment platforms
Clear order confirmation processes
Trusted logistics partners
We do not store sensitive payment information, ensuring secure payments at all times.
Limitation of Liability
Celeb Bags shall not be liable for:
Losses due to misunderstanding of cancellation terms
Indirect or incidental damages
Delays caused by courier partners
Our maximum liability, if any, is limited to the product value.
Policy Updates & Modifications
Celeb Bags reserves the right to update or modify this Cancellation Policy at any time without prior notice. Continued use of our website or services indicates acceptance of the updated policy.
Customer Support & Contact Information
For order-related questions or clarification before payment, customers may contact us using the details below.
Business Address:
123, Pranik Chambers, Sag Baug, Marol,
Saki Naka, Andheri East,
Mumbai – 400072, India
Customer Support:
📞 +919619381514
Email:
📧 support@celebbags.in
Final Acknowledgment
By placing an order with Celeb Bags, you confirm that you:
Have read and understood this Cancellation Policy
Agree that orders cannot be cancelled after payment
Accept the no-refund and no-exchange rules
Trust Celeb Bags as an online store you can trust, offering premium quality products, secure payments, and reliable delivery worldwide
Celeb Bags remains committed to quality assurance, transparency, and being trusted by shoppers worldwide.
