Welcome to Celeb Bags, a trusted destination for premium quality bags and handbags for women and men. This Cash on Delivery (COD) Policy has been created to clearly explain how COD works at Celeb Bags, including advance payment requirements, delivery responsibilities, and customer obligations. Transparency and trust are the foundation of our service, helping us deliver risk-free shopping, secure payments, and reliable delivery worldwide.
By browsing our website, contacting us, or placing an order using the Cash on Delivery option, you agree to the terms outlined in this policy.
About Celeb Bags – An Online Store You Can Trust
Celeb Bags is an online store you can trust, offering a carefully curated collection of premium quality products such as handbags, sling bags, shoulder bags, tote bags, satchels, and wallets for women and men. We are trusted by shoppers worldwide for our strong quality assurance, transparent policies, and dependable customer support.
Our Cash on Delivery policy is designed to balance customer convenience with operational efficiency, ensuring fairness for genuine buyers.
Payment Options Available at Celeb Bags
To provide flexibility and secure payments, Celeb Bags offers multiple payment methods:
Google Pay (GPay)
PayTM
Net Banking
Cash on Delivery (COD)
Customers may choose the payment method that best suits their needs. All payment options are communicated clearly before order confirmation.
What Is Cash on Delivery (COD)?
Cash on Delivery allows customers to pay part of the order amount in advance and the remaining balance at the time of delivery. At Celeb Bags, COD is offered under specific conditions to ensure order authenticity and smooth logistics operations.
COD is available only for domestic (India) orders and is subject to advance payment requirements.
Cash on Delivery Advance Payment Requirement
To confirm a COD order, customers must pay a mandatory advance amount of ₹300.
COD Payment Structure:
₹300 advance payment at the time of order confirmation
Remaining balance amount to be paid at the time of delivery
Advance payment is non-refundable under all circumstances
The advance payment helps cover partial logistics, handling, and courier costs and prevents misuse of the COD service.
Why Celeb Bags Requires an Advance for COD Orders
Celeb Bags follows this policy to:
Prevent fake or non-serious orders
Reduce delivery refusals
Maintain fair pricing for premium products
Ensure reliable delivery worldwide
Support a sustainable logistics process
This allows us to continue offering COD as a service while maintaining quality assurance and customer trust.
Order Confirmation for COD Orders
A COD order is considered confirmed only after:
The ₹300 advance payment is successfully received
Order details are verified by our support team
Once confirmed, the order moves into processing and dispatch.
No Open Box Delivery Policy
To maintain product safety and hygiene:
Open box delivery is not offered for COD or prepaid orders
Customers are requested to accept the sealed package at the time of delivery
All products are thoroughly checked and packed securely before dispatch, ensuring premium quality products reach customers in excellent condition.
Customer Responsibility at the Time of Delivery
When choosing Cash on Delivery, customers are responsible for:
Being available at the delivery address
Paying the remaining balance amount to the courier partner
Accepting the sealed parcel
Failure to pay the balance amount may result in order failure and further action as per company policy.
What Happens If COD Delivery Is Not Accepted?
If a customer fails to accept a COD delivery due to non-availability, refusal, or non-payment:
Courier partners will attempt delivery as per standard procedures
If delivery fails, the order may be processed as Return to Origin (RTO)
Applicable return shipping charges may apply
Repeated failed COD attempts may result in restriction of COD services for the customer.
Relationship Between COD and Other Company Policies
The COD policy works alongside Celeb Bags’ other policies:
No Refund Policy
No Exchange Policy
No Cancellation After Payment Policy
The ₹300 advance payment is non-refundable, even if the customer later decides not to accept delivery.
Secure Payments & Transaction Safety
Celeb Bags prioritizes secure payments across all payment methods.
Advance COD payments are collected via trusted platforms
Celeb Bags does not store sensitive financial information
All transactions are handled responsibly
This ensures peace of mind and risk-free shopping for customers.
Quality Assurance Before Dispatch
Every COD order undergoes:
Product verification
Quality checks
Secure packaging
Our quality assurance process ensures customers receive exactly what was confirmed during order placement.
COD Availability & Restrictions
Celeb Bags reserves the right to:
Limit COD availability for certain locations
Decline COD for customers with repeated delivery failures
Modify COD terms without prior notice
These measures help us maintain service quality and fairness.
Communication & Support for COD Orders
Our customer support team assists with:
COD payment instructions
Advance payment confirmation
Order status updates
Delivery coordination
Customers are encouraged to contact support before placing an order if they have questions about COD.
Working Days & Support Hours
Working Days: Monday to Saturday
Working Time: 10:00 AM to 8:00 PM (IST)
Queries received outside working hours will be addressed on the next working day.
Official Contact Details
Business Address:
123, Pranik Chambers, Sag Baug, Marol,
Saki Naka, Andheri East,
Mumbai – 400072, India
Customer Support:
📞 +919619381514
Email:
📧 support@celebbags.in
Customers are advised to use only these official contact details to avoid fraud or misinformation.
Responsible Use of COD Service
Cash on Delivery is a convenience offered to genuine buyers. Customers are expected to use this option responsibly.
Misuse of COD, repeated refusals, or false orders may result in:
COD restriction
Order refusal
Permanent blocking of COD option
This helps protect the interests of serious shoppers.
Risk-Free Shopping Commitment
Celeb Bags promotes risk-free shopping by:
Clearly explaining COD terms in advance
Confirming orders before dispatch
Offering secure payment options
Maintaining open communication
We encourage customers to ask questions before making any payment.
Policy Updates & Changes
Celeb Bags reserves the right to update or modify this Cash on Delivery Policy at any time without prior notice. Continued use of COD services indicates acceptance of the updated policy.
Final Acknowledgment
By placing a Cash on Delivery order with Celeb Bags, you acknowledge that:
You have read and understood this COD Policy
You agree to pay ₹300 in advance and the balance at delivery
You accept the no open box and no refund rules
You trust Celeb Bags as an online store you can trust, offering premium quality products, secure payments, and reliable delivery worldwide
Celeb Bags remains committed to being trusted by shoppers worldwide, delivering transparency and quality at every step.
